Frequently Asked Questions

Why can't I add wine to my cart and purchase everything together? Due to alcohol laws wine must be purchased separately.

Is there a wine minimum? Yes, 2 total bottles is the minimum order.

Can wine be shipped to all 50 states? No, wine is unavailable in Arkansas, Delaware, Mississippi, South Dakota, Utah, Virginia. All other products can be shipped to all 50 states and worldwide.

What are your shipping details? All products include free shipping. Wine includes free overnight shipping and all other products include free standard shipping (3-10 days after product has shipped).

Do stock items and pre-order items get shipped together? Yes. If you purchase a stock item and pre-order item together then your order won't be shipped until the pre-order item is ready. This way your entire order is shipped together. 

What's the best delivery method for wine? Pickup from a UPS Access Point near you. Click the below video link for instructions on how to do this:

https://www.dropbox.com/scl/fi/scvfkupn27c2g1o74wx5b/UPS-PICKUP-short-version.mp4?rlkey=dabh8un593qv4i0ms1yf3pzfy&dl=0

What's the wine return policy? If wine is delivered damaged please initiate a chat or email us at els@elitelevelstatus.com

Free shipping is included for all products? Even wine? Yes

Is black the only activewear color? Yes for now. More colors coming soon.